01
Gameplay & progression
Get help with quests, bridges, recipes, processing, upgrades, or finding the material you need next.
Minevester: Build and Carry
PLAYER SUPPORT
Let's get you back to harvesting.
Stuck on a quest, found a bug, or need help with your save? Contact Arkamia directly and tell us what happened.
Direct email support from Arkamia. You can write in English, French, or Arabic.
Mohammed El Amine Abdelrahmane Larabi14 rue des Bougimonts, 78130 Les Mureaux, France
+33 6 68 96 30 68
KEEP THE ORE MOVING
Mine · Route · Build
CONTACT
One direct support inbox
LANGUAGES
English, French, and Arabic
ACCOUNT
No account required
HOW WE CAN HELP
Tell us where the route broke down.
Whether the problem is in the mine or on your device, send it to the same support address. No ticket portal or separate account is needed.
02
Technical issues
Report crashes, launch problems, display issues, controls that do not respond, or notification trouble.
03
Feedback & accessibility
Tell us what feels confusing, difficult to read, hard to control, or worth improving in a future update.
A FASTER DIAGNOSIS
Include these details in your message.
A little context helps us reproduce the problem instead of sending you back for more information.
- 1Your iPhone or iPad model and iOS or iPadOS version
- 2Your installed Minevester: Build and Carry version
- 3What you expected and what happened instead
- 4A screenshot, if the problem is visible on screen
Before reinstalling Minevester: Build and Carry
Minevester: Build and Carry currently stores game progress on your device. Reinstalling the app or clearing its data may remove your save. If your issue involves progress, email support before doing either.